Contact
Get in Touch
We're here to help. Fill out the form below to reach us
Address
Block A,
Meadowview Logistics Hub,
112 Ronald Avenue,
Linbro Park,
2065
Phone
Business hours
Monday to Friday
From 08:00 to 16:45
Order & Shipping
1. How can I track my order?
You’ll receive a tracking number by email once your order is shipped. Use it on our website or the carrier’s site to check your delivery status.
2. How long does shipping take?
Most orders are delivered within 3–5 business days. Out of stock products may take an additional 4-5 Days.
3. Do you offer international shipping?
Check you local Klingspor sites for details, we ship only to Southern Africa from this online store.
4. Can I change or cancel my order?
If your order hasn’t shipped yet, please contact us as soon as possible to request changes or cancellation.
5. What payment methods do you accept?
We accept all major credit cards and other secure payment options though our payment gateways at checkout.
Product & Returns
1. What is your return policy?
Returns are accepted within 30 days of purchase if products are unused and in original packaging. Contact our support for assistance.
2. Are your products covered by warranty?
Yes, all our products include a limited warranty. Check the product page or contact us for details.
3. Do you offer discounts for bulk purchases?
Not at this stage, but feel free to reach out to us for more information or a to see if we can make a specific deal for your bulk orders.
4. Is my personal information secure?
We take privacy seriously and use advanced security measures to protect your data.
5. How can I contact customer support?
You can reach us via email or through our Contact Us page. We aim to reply within 24 hours. Weekend contact made with be dealt with the next business day.